Call Center Services

BreakLogic Provides Call Center services to help Organizations reduce cost, time and efforts. We provide best in class services to suit Clients requirements. We offer both Inbound and Outbound Call center services.

Our strong call center management ensures that your company's policies and procedures are strictly maintained, while at the same time providing superior customer service to your customers. As such, we enhance the relationships with your customers which results in long term loyalty to your brand, increased sales, and increased profitability.

Inbound Call Center: Inbound call center is generally operated to administer incoming product/service support, technical support or information inquiries from consumers.

Typically, BreakLogic provides the following Inbound services:

  • Answering services
  • Order taking services
  • Customer care services
  • Help desk support
  • Direct response call canter
  • Appointment scheduling
  • Product Support Services
  • Application Support Services
  • IT Support Services
  • Back office Services

Outbound Call Center: Outbound call center is generally operated to administer outgoing calls varying from lead generation and product sales to database enhancement and management. We cater to all of your outbound telemarketing needs.

Typically, BreakLogic provides the following Outbound services:

  • Lead Generation
  • Outbound Appointment Scheduling
  • List Cleaning
  • Mail Follow up / Soft Sell Calling
  • Surveys and Market Research
  • Help desk support
  • Customer care services